CAREWare 6 Bug Case Notes Timeout
Modified on Wed, 13 Mar 2024 11:49 by Kevin Ricciardo — Categorized as: Uncategorized
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Some users have reported CAREWare timing out before the user timeout setting timeframe. Users are reporting this occurs most often when entering case notes. In most cases, adjusting the ConnectivityTimeoutSeconds from 30 to 60 allows more time to remain connected while typing a case note.
Log into Central Administration.
Click
Administrative Options
.
Click
Server Management
.
Click
Common Storage Values
.
Click
ConnectivityTimeoutSeconds
.
Click
View
.
Click
Edit
.
Change the
Value(IntegerValue)
to
60
.
Click
Save
.
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CAREWare 6 Version History